Blocking your sim card

Why is it advisable to block my sim card?

When your mobile phone has been stolen or got lost, we advise you to block your SIM card by your phone provider as soon as possible. Especially when you have taken out a subscription, it is important that you let the SIM card be blocked directly. since all phone calls made with your SIM card to the moment of the block of your sim card are at your expense. Once blocked it is no longer possible for the thief to call at your expense.

Block your SIM card online.

Below you will find all information you will need to block your sim card depending on your provider. It is convenient to write down the phone number of your provider and always carry it with you (Do not store this in your phone!).

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Airtel
Airtel block sim card

Call Customer Care line on ‘100’ and lodge complaint or walk to an Airtel shop. Verification questions will be asked.

e - j
Expresso
Expresso block sim card

Contact Call Center number ‘100’ or walk to an Expresso shop to report incident. Verification questions will be asked.

GLO
GLO block sim card

Contact Customer Care on ‘100’ or walk to a Glo shop to report. Security questions will be asked.

k - r
MTN
MTN block sim card

Contact Call Center line ‘111’ or walk to an MTN shop to make complaint. Verification questions will be asked.

s - u
Tigo
Tigo block sim card

Contact Call Centre on ‘100’ or walk to a Tigo shop to report incident. Security questions will be asked.

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Vodafone
Vodafone block sim card

Contact Customer Care on ‘100’ or visit Vodafone shop. Security questions will be asked.

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